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Role and powers of the UK Gambling Commission

August 5, 2026

UK Gambling Regulation Casino Laws in UK

In England, there are currently eight NHS specialist gambling clinics in operation, including a national children and young persons’ clinic (part of the National Problem Gambling Clinic in London), covering London and the North East, North West, Yorkshire, South of England and West Midlands. While treatment of gambling-related harms is not currently mainstreamed across the NHS, limited numbers of people may seek support through existing services such as Mental Health Services and Improving Access to Psychological Therapies (IAPT). Others pointed to difficulty accessing operator data without being dependent on the goodwill of the industry. They said gambling research has attracted a narrow pool of researchers, in part because of reluctance to accept voluntary funding originating from industry donations and the consequent low status of gambling as a research area. Unlike for alcohol, substantial funding for gambling-specific research, as well as education and treatment, is available through the system of voluntary donations from industry outlined above.

The responses received from the third sector also raised concerns about the potential for increased gambling-related harm to occur alongside greater numbers of Category B machines being made available. One operator, under both options, stated that it would increase the number of Category B cabinets machines by 2 to 3 per venue, while removing the vast number of smaller in-fill gaming machines. Evidence provided for Option 1 suggests that increases in Category B cabinet gaming machines would be moderate in the short-term. The arcade sector similarly reported that Option 1 and Option 3 would result in the removal of underused Category C and D machines, whilst Option 2 would have no impact or result in increased numbers of Category C and D gaming machines. This relates primarily to underused Category C and D gaming machines.

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If licensing authorities do not feel like they have the powers they need, we would like to know whether any changes could be made to the regulatory framework to address this issue. Therefore, we would like to understand whether licensing authorities consider that they have the powers they need to ensure that the current rules can be adequately enforced. Data was also provided on the increase in session times at busy periods in a 1968 Act casino, compared to a 2005 Act casino of comparable size.

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We anticipate that the majority of data which licensees process for regulatory purposes (such as data on customer transactions) will not be special category data. There are additional requirements where the personal data which is to be processed constitutes “special category” data, or data relating to criminal convictions and offences. This may be the case even where the need to process data in this way is not specifically set out by a licence condition, if the processing is realistically necessary in order to achieve the aim of the condition2.

Role and powers of the UK Gambling Commission

Under the new rules, financial penalties paid by British gambling operators would be paid directly to the government’s accounts, rather than being directed to charities and research bodies. The betting industry alone is reported to contribute £6 billion as of January 2010, 0.5% of GDP. Publicans must also be vigilant in ensuring that their customers do not pass betting slips between each other but only bet for themselves. Until the Gambling Act 2005, the Betting Gaming and Lotteries Act 1963 prohibited “betting and the passing of betting slips” in licensed premises, that is those licensed to sell alcohol. The commission’s site has details of both licensed operators and applicants.

casino regulation UK

The introduction of CIAs may also further increase the cost to licensing authorities of discharging their statutory functions. In addition, we would like to encourage licensing authorities to make more use of their powers in relation to e.g. analysis and enforcement, which will result in increased costs. When Parliamentary time allows, we will also make some small changes to the 2005 Act to ensure that certain powers apply to authorities and/or licensing officers in Scotland as they do in England and Wales. The introduction of CIAs will require primary legislation and in advance of their introduction, we strongly encourage licensing authorities to make full use of their existing powers. We envisage that CIAs will be introduced using the same approach as applied in the Licensing Act 2003, for alcohol licensing. This should be more bespoke than a risk assessment and centre on particular details identified by the CIA.

casino regulation UK

This entitlement will not be restricted by any space requirements or whether the casino has decided to increase its number of gaming machines under the new regime. Moreover, this measure would bring greater consistency to the different licensing regimes and bring greater parity between the online and land-based casinos. We do not currently have sufficient data to estimate the likely uptake of additional machines by casinos. Finally player protections are in place in casinos to mitigate increased risks of gambling harms. We can also analyse average loss and session length data to consider the possible risks of gambling harm for those customers who increase their gambling participation as a result of these measures.

Display of licensed status

Advertisers must instead promote responsible gambling and clearly state that all gambling involves risk. They apply to both direct advertising by gambling operators and affiliate marketing. The gambling and betting advertising rules are designed to ensure that ads are socially responsible. The ASA was established in 1962 by the advertising industry to adjudicate complaints based on the newly published British Code of Advertising Practice (the CAP Code). However, the Gambling (Licensing and Advertising) Act 2014 brought changes to the licensing regime for operators. Until 2014, when amendments to the Gambling Act were made, operators licensed in certain countries could advertise their services and provide gambling facilities in the UK without an additional license from the UKGC.

We have not assumed that offering credit facilities will increase GGY, although it is possible that such a policy will make casinos that serve this type of customer more internationally attractive and help boost GGY above pre-pandemic levels. Typical exchange fees of 0.5% to1% (if negotiated in bulk on large transfers by the casino) would mean the cost of exchange would represent 12% to 25% on top of GGY, and provide a substantial disincentive to gamble in these casinos as opposed to in other jurisdictions. At high-end casinos, there is a relatively low house retention, so typically, a large proportion of stakes return to the gambler as winnings.

casino regulation UK

Officials say two unlicensed premises in Doncaster were targeted a multi-agency operation. The bookmakers says it had ‘no choice’ after rises in gambling tax, national insurance and wages. A big test may come later this year, with indications that there may be a ban on gambling companies sponsoring the shirts of football and darts players. The Commission has already cracked down on one of the bookmakers’ cash cows, the fixed-odds betting terminal. The British public spent £2.2bn on online slot games in 2019, according to the Gambling Commission, and some estimates say the UK now accounts for 15% of these types of games. A Gambling Commission review from June 2025 found that satisfaction scores climbed 6 per cent among users who got richer risk alerts and detailed gameplay reports.

It will now take forward work to review the design and targeting of incentives such as free bets and bonuses to ensure there are clear rules and fair limits on re-wagering requirements and time limits so they do not encourage excessive or harmful gambling. The Gambling Commission has recently strengthened restrictions on online VIP schemes to make sure they are not used to exploit gamblers, and has introduced rules to stop bonus offers and other marketing being targeted at people showing significant indicators of harm. It is clear that gambling advertising can have a disproportionate impact on particular groups such as people who are already experiencing problems, and that some aggressive advertising practices can exacerbate harms. This will include options of a £2 stake limit per spin; a £4 stake limit per spin; or an approach based on individual risk. The Gambling Commission will review and consult on updating design rules for online products, building on its recent work on online slots to consider features like speed of play, illusion of player control and other intensifying features which can exacerbate risk.

On balance, we do not believe that it is proportionate to mandate that ‘cash-out’ Category D slot-style machines be moved to age-restricted areas. Industry responses highlighted that it is disproportionate to require that these machines be moved to an age-restricted area for 2 key reasons. The majority of these responses came from industry operators. Twenty-two per cent of respondents stated that these machines should not be placed in age-restricted areas. non gamstop The rationale most commonly expressed for the movement of these machines into age-restricted areas was to increase the effectiveness of staff monitoring. Sixty-seven per cent of respondents to this chapter of the consultation stated that ‘cash-out’ Category D slot-style machines should be required to move to an age-restricted area.

casino regulation UK

The Gambling Commission’s annual Young People and Gambling survey found that the past week gambling participation trend for 11 to 16-year-olds had decreased from 23% in 2011 to 7% in 2022 (Figure 17). In 2020, gambling was included in the Department for Education’s relationships and sex education (RSE) and health education statutory guidance for England. In December 2020, following a consultation, the government announced that the minimum age to play National Lottery products (including draws, instant win games and scratchcards) would be increased to 18 years old from October 2021. Football pools and society lotteries have a statutory minimum age for play of 16 years, but some operators voluntarily apply a higher age limit of 18 years. Currently most licensed gambling activities and products are restricted to 18 and over, and it is an offence under the 2005 Act to offer gambling products which are intended only for adults to children. However, children remain a vulnerable group, and even young adults (18 to 24-year-olds) who are legally permitted to gamble may still be particularly susceptible to harm.

UK Online Casino Regulations 2026: What Every Player Should Know

Further, the terminal must only allow participation in one activity at a time and should not permit simultaneous bingo and machine game play. Retail bingo clubs have highlighted that recovery from the COVID-19 pandemic has been slow and fragile due to the vulnerability of many of their customers and that the proposals set out by the sector could allow clubs to modernise and extend their offer to customers. It said that side bets on a main stage bingo game could allow customers to increase their opportunities for a return (for example, on the colour of the final ball, the number of the final ball to be drawn or which segment of the room the winner of the house will be sat). The sector cited evidence of the social and community benefits of bingo (particularly for older people).

The Gaming Act 1968 restricted casinos to “permitted areas” based on population density and seaside resorts. This spend information is not currently provided to operators, but customers can use a range of safer gambling interventions on the apps themselves. In general, there is an element of staff supervision and intervention in land-based venues which can help to identify and support people suffering gambling harms. This appears to be driven by a return to in person gambling activities, particularly lotteries, fruit and slot machines, horse racing and bingo. Licensing authorities have a wide range of powers under the 2005 Act to refuse or place conditions on applications for gambling premises licences where there is cause for concern, and we fully support use of these powers.

Beyond the 10x wagering cap, the new rules require casinos to display all bonus terms clearly and in plain language before a player opts in. All UKGC-licensed casinos must offer deposit limits, loss limits, session limits, and wager limits. Responsible gambling sits at the heart of the UK casino regulations 2026. To understand exactly what to look for, read our guide on how to choose a UK online casino.

  • Given the largest cost to business is purchasing and installing new gaming machines, which is linked to the overall size of casinos, the IA explains that this cost is likely to increase with the size of the business.
  • The rate will be subject to further consultation, which will take into account factors such as business size, operating costs and problem gambling rates.
  • However, to mitigate against gambling-related harm, the reform of the rule also seeks to ensure that a genuine offer of lower staking Category C and D machines remain available for customers.
  • Betting companies will be required to conduct seamless player protection checks on the highest spending gamblers to check they’re not incurring harmful losses.

New casino premises licences issued under the Act will fall into one of two categories namely large casino premises licence or small casino premises licence. Learn about the odds at various online casino games, including blackjack and roulette, and give yourself the best chance possible of winning money. Those licensees who want to utilise the new entitlements will have to apply to the relevant licensing authority to vary the premises licence, so the premises layout plan reflects changes in operation. Subject to the final Parliamentary procedures, the statutory instruments when approved will have the effect of adding new conditions to applicable non-remote casino premises licences seeking to take advantage of the new entitlements. The draft Casinos Regulations form part of a package of interlinked statutory instruments which amend the regulatory framework for land-based casinos.

At the heart of our Review is making sure that we have the balance right between consumer freedoms and choice on the one hand, and protection from harm on the other. We received around 16,000 submissions to our Call for Evidence, and ministers and officials have held hundreds of meetings with a huge range of stakeholders to inform a package of policies which will make our gambling laws fit for the digital age. Our aim is to ensure our gambling regulation meets the challenges and seizes the opportunities which have come with the changes since the Gambling Act 2005 was passed. Punters who bet more than £1,000 online in a 24-hour window will have to undergo an assessment, the regulator says.

We propose to align the lifting of the prohibition on direct debit card payments on gaming machines and the introduction of player protections within regulations with the Gambling Commission’s review of the Gaming Machine Technical Standards. Under the current rules, there is a risk that operators entering the market might use in-fills and tablets to account for the totality of their Category C and D offer while offering Category B machines exclusively on more popular cabinet machines. By contrast, Option 2(a) would likely increase the numbers of Category B cabinets in a similar proportion to Option 1, while safeguarding against the possible scenario in which Category B machines become the only cabinet gaming machines offered. The concern raised was that any variation of Option 2 would be damaging to tablet gaming machine manufacturers as this would likely lead to vast numbers of these machines being removed by operators. These responses primarily came from small businesses who supplied tablet gaming machines to the market.

Some land-based operators proposed that players in venues other than casinos should be able to choose to allocate a small proportion of their stake towards an additional prize pot. A number of proposals from the land-based industry related to concepts of new machine games and categories of gaming machine which do not currently fit into existing regulations or current technical standards. In response to this, we received a number of proposals for changes to rules surrounding gaming machines in venues. We agree that operators should maintain a range of payment options, including cash, to allow for customer choice and ensure that gambling harm is kept to a minimum.

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Kevin Brennan is a high-tech Product Manager and author of Mastering Product Management: A Step-By-Step Guide.
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